Returns & Refunds
1. All Sales Are Final
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No Refunds or Returns: Due to the nature of vintage goods, all sales are final. We do not accept returns or offer refunds for change of mind, sizing issues, or minor imperfections (which are inherent to vintage items and disclosed in listings).
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Strict "As-Is" Policy: Items are sold in their photographed and described condition. We strongly encourage buyers to:
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Review all product photos (including close-ups of flaws).
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Read measurements and condition notes carefully.
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Contact us before purchasing with questions or requests for additional photos/videos.
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2. Exceptions (Seller Errors)
In rare cases where we make an error (e.g., misrepresented damage, incorrect item shipped), we will work with you to resolve the issue, including:
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A full or partial refund.
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An exchange (if available).
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Another mutually agreed solution.
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Note: You must contact us within 7 days of delivery with photo/video proof of the discrepancy.
3. Shipping & Handling Errors
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Lost/Damaged in Transit: File a claim with the carrier (we’ll provide tracking details to assist). We are not liable for carrier delays or mishandling.
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Incorrect Addresses: No refunds or reshipments if you provide an incorrect address. Double-check at checkout!
4. How to Request an Exception
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Email [your email] within 7 days of delivery with:
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Order number.
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Photos/videos clearly showing the issue.
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A description of the error (e.g., "Listing described no stains, but item has a visible mark").
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We’ll respond within 2 business days with a resolution.
5. Legal Compliance
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U.S. FTC: This policy complies with requirements to disclose refund/return rules clearly.
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International Buyers: Non-refundable terms are permitted, but exceptions for seller errors may be required under EU/UK consumer laws.