Terms & Conditions

1. Acceptance of Terms

By using isolatedstate.com (the "Site") or purchasing from us, you agree to these Terms and Conditions ("Terms"). If you disagree, do not use the Site or purchase items.

2. All Sales Final (Vintage Goods)

  • Items are sold as-is, with all flaws described and photographed.

  • No refunds, returns, or exchanges unless we made an error (see Section 5).

  • Contact us before purchasing with questions or requests for additional photos/measurements.

3. Order Processing & Shipping

  • Processing Time: 1 business day (excluding weekends/holidays). Same-day shipping possible for orders placed before 12:00 PM MST.

  • Carriers: UPS, USPS, FedEx (domestic); various carriers internationally (see Shipping Policy).

  • Delays: We are not responsible for carrier delays, lost/damaged packages after handoff, or customs fees.

  • Address Errors: Double-check your shipping address. No refunds/reshipments for incorrect addresses.

4. Seller’s Rights

We reserve the right to:

  • Cancel any order for reasons including (but not limited to):

    • Item unavailability (e.g., sold on another platform).

    • Suspicious activity (e.g., fraud, pricing errors).

  • Modify product listings or prices at any time.

  • Refuse service to anyone.

5. Errors & Disputes

If we make a mistake (e.g., misrepresented item, wrong item shipped):

  • Contact us within 7 days of delivery with photo/video proof.

  • We may offer a refund, partial refund, exchange, or other resolution at our discretion.

6. Limitation of Liability

  • Vintage Items: We are not liable for subjective dissatisfaction (e.g., "not as expected").

  • Carriers: Not responsible for lost, stolen, or delayed packages after shipment.

  • Website Use: Site is provided "as-is"; we do not guarantee uninterrupted or error-free access.

7. Intellectual Property

  • All content (photos, descriptions, logos) is owned by isolatedstate. Unauthorized use is prohibited.

8. Governing Law

These Terms are governed by Arizona law (or your state/country if different). Any disputes must be resolved in Phoenix, AZ courts.

9. Policy Updates

We may update these Terms at any time. Changes take effect upon posting to the Site.